讓客戶從 LINE 預約
串接 LINE 官方帳號後，客戶可以直接在 LINE 拿到你的預約連結來預約，預約會進到你的排程。本文示範在對話裡傳送專屬預約連結。
只要串接好 LINE 官方帳號、設定好公開預約頁，客戶就能從 LINE 直接預約，送出後會進到你的「安排」裡。客戶從 LINE 預約主要有兩種途徑：
公開頁的預約入口：你的公開預約頁可放上 LINE，客戶在你的 LINE 官方帳號就能找到並點進來選時段。 在對話裡傳預約連結：客戶在 LINE 私訊你時，你可以直接傳一條專屬預約連結給他。
開始之前，請先完成 串接 LINE 官方帳號 與 設定公開預約頁。以下畫面以示範來客「陳小姐（範例）」操作。
在對話裡傳送預約連結
1. 到「訊息」分頁，打開與客戶的對話。客戶在 LINE 問怎麼預約時，你可以直接給他連結。
!對話中客戶詢問怎麼預約
2. 點輸入列左邊的「＋」（訊息選項），選「傳送預約連結」。
!訊息選項選單，點傳送預約連結
3. 畫面會跳出客戶會收到的那張預約卡片。這裡不能改字——內容由你的「自動訊息」設定決定，跟關鍵字自動回覆送出的是同一張。看過沒問題就按「送出」。
!送出前的預約卡片預覽
卡片上那顆按鈕在預覽裡按不動（連結是送出的當下才產生的）。客戶收到之後點下去，就能在公開頁選時段、送出預約；這條連結是永久的，一個月後、約過一次之後都還按得動。
想改卡片上的字，到「安排 →『經營』→『LINE 整合』→『自動訊息』→『預約連結回覆』」。
客戶預約之後
客戶從連結送出的預約，會出現在「安排 → 預約」。 若這位客戶還是未綁定的 LINE 來客，可參考 合併從 LINE 建立的個案 把資料整理在一起。 想直接把對話內容變成預約，見 從訊息建立預約。
Let clients book via LINE
Once your LINE Official Account is connected, clients can get your booking link right in LINE, and the booking lands in your schedule. This page shows how to send a personal booking link in a conversation.
With your LINE Official Account connected and your public booking page set up, clients can book straight from LINE, and what they submit lands in your "Schedule". There are two main routes:
The booking entry on your public page — your public booking page can carry your LINE, so clients find it from your LINE Official Account and tap through to pick a time. Sending a booking link in a conversation — when a client messages you in LINE, you can send them a personal booking link directly.
Before you start, finish Connect your LINE Official Account and Set up your public booking page. The screens below use the demo lead "陳小姐（範例）".
Send a booking link in a conversation
1. Go to the "Messages" tab and open the conversation with the client. When they ask how to book in LINE, you can hand them the link.
!The client asks how to book in the conversation
2. Tap the "+" (message options) on the left of the input bar and choose "Send booking link".
!Message options menu, tap Send booking link
3. The card your client will receive appears. You can't edit the wording here — it comes from your Automatic messages settings, and it's the same card the keyword auto-reply sends. Check it, then tap "Send".
!The booking card preview before sending
The button on the card isn't tappable in the preview (the link is created the moment you send). Once your client receives it, tapping it takes them to your public page to pick a time. That link is permanent — it still works a month later, and after they've already booked once.
To change the wording, go to Schedule → "Business" → "LINE integration" → "Automatic messages" → "Booking-link reply".
After the client books
Bookings the client submits from the link appear under "Schedule → Bookings". If the client is still an unlinked LINE lead, see Merging clients who come from LINE to tidy the records together. To turn a conversation directly into a booking, see Create a booking from a message.